Benefits of Whatsapp Business Account + Omnichannel AI Chatbot

High Open Rates

High Read Ratio

High Brand Recall

High Engagement

High CSAT

70% Self Serve

High Conversions

Payment

Consumer preferences

Research shows that consumers eagerly turn to them for handling minor issues

65% of consumers feel comfortable handling an issue without a human agent. (Adweek)

65%

69% of consumers prefer to use chatbots because they deliver quick answers to simple questions. (Salesforce)

69%

48% of users prefer to interact with a chatbot that solves issues over a chatbot that has a personality. (Business Insider)

48%

82% of consumers claim that instant responses to their questions are very important when contacting brands. (Business 2 Community)

82%

Chatbot usage & stats

Chatbots are especially popular among younger generations. Millennials like to handle support issues on their own, and chatbots turn out to be the perfect solution.

60% of millennials say they have used chatbots. 70% of them say they had a positive experience. (Forbes)

60%

70% Virtual customer assistants help organizations reduce by 70% call, chat and email inquiries. (Gartner)

70%

57% of executives said that chatbots bring significant ROI with minimal effort. (Accenture)

57%

90% of businesses report recording large improvements in the speed of complaint resolution. (MIT Technology Review)

90%

Chatbot & AI predictions

Chatbots have become well established in customer communication

Up to 73% of healthcare admin tasks could be automated by artificial intelligence. (Business Insider)

73%

By 2023 chatbots are going to save banking, healthcare and retail sectors up to $11 billion annually. (Business Insider)

11%

By 2025, the chatbot market will reach over $1.2 billion globally. (Grand View Research)

1.2Billion

70% of consumers will replace their visits to brick-and-mortar shops or banks with their voice assistants over the next three years. (Capgemini)

70%

Customer service

It’s estimated that there are over 2 billion digital buyers worldwide. Given current trends, there will be only more customers in the future that require support

Businesses spend over $1.3 trillion per year to address customer requests. Chatbots could help to reduce that cost by 30%. (IBM)

30%

64% of customer support agents who utilize AI chatbots are able to spend most of their time solving difficult cases. (Salesforce

64%

67% of consumers have used social media, live chat or texting to contact customer service. (eMarketer)

67%

56% of customers prefer to message rather than call customer service. (Outgrow)

56%

Endless Benefits of Availing free AI Chatbot

Free Notifications

Send 1000 messages within 90 days of go-live and get 50,000 notification credits for the WhatsApp chatbot.

Omnichannel AI Chatbot

Deploy your first AI chatbot on WhatsApp and we'll give you the power to launch it across Website, Facebook, Viber & more.

Expert Chatbot Consultation

We're offering an exclusive consultation on accelerating self-serve with chatbots, so you can succeed right off the bat.

World's leading conversational AI platform

Proprietary NLP Engine

Building a knowledge base using advanced unsupervised deep learning models from structure and unstructured data.

Self Learning AI

Our NLP module auto-learns from unlabelled data and user queries to add to the AI knowledge base.

Speed

Get verified WhatsApp business account in 7days with Yellow Messenger-WhatsApp's Official Partner.

Scale

Go from zero to hundred in a second with pretrained chatbots ready to connect and engage with your customers.

Multilingual Model

Train intent classification models in English and use the same across languages without having to rely on the translation or add more utterances per language.

Human-in-loop

The platform provides actionable transcript of the conversation during agent handover for better agent context leading to better user experience.

Customer Support

Self-serve customer support

Self-serve customer support: Enable 65% + support queries to be addressed and resolved by voice ai assistant so that your team gets the time to handle critical queries.

Information on demand

With voice searches growing higher, satisfie your customer's curiosity with an on-demand voice virtual assistant, across channels of their choice.

Gartner mentions Our RPA tech partner in the Hype Cycle for I&O Automation, 2021 report

"Real value of intelligent automation is realized when it improves the accuracy of decisions within complex workﬂows and expands the scope of automated workﬂows to enable new and differentiated business value", says Gartner analyst.

We Have an AI Rich Chat Bots to handle Your Clients and give seamless experience